Upselling Basics: Action Drivers and The Golden Rule of Selling

Big Ideas Blog

This month on “The BIG Idea of the Week” we’ve been talking about Upselling. And in this, part two of our interview with Skip Miller, Founder and President of M3 Learning, we want to define action drivers and talk about the Golden Rule of selling. Upselling Basics- Action Drivers and The Golden Rule of Selling [...]

Positive Prospecting: Adjust Your Attitude to Increase Your Profit

Positive attitudes are contagious!

Guest post by Skip Miller   “What is the difference between an obstacle and an opportunity? Our attitude toward it. Every opportunity has a difficulty, and every difficulty has an opportunity.”  – J. Sidlow Baxter Perspective is an interesting animal, no matter how you adjust your attitude. Depending on which lens we use when observing, [...]

‘Winging’ it, The Vine & Customer Retention [SBB]

Big Ideas Blog

Our Small Business Buzz video series continues as we share what’s happening on the Big Ideas Blog each week. We have creative marketing ideas that can help you succeed! This week’s Friday recap features: Are You WINGING it? Practice Makes for Perfect Sales- Skip Miller is back on our blog with a guest post that [...]

Is your Website Open for Business?

Big Ideas Blog

We’re continuing our video series “A Chat with Matt” where we talk to Matt Peterson, content training specialist at Infusionsoft, to share creative marketing ideas to help you and your business succeed. A few weeks ago, Matt Peterson and I talked to you about the 7 Steps to New Customer Success. This week we wanted [...]

3 Steps to Convert Facebook Fans Into Customers

If you’re like many small businesses, you’re struggling to turn Facebook fans and “likes” into paying customers. Getting it done is easier than you think. After a year of interviewing business owners who are actually selling using social media, I found the common reason why they are successful.